Value Chain


Coffee origin and purchase

Delta encourages coffee culture in a sustained manner.

  • In the production of its coffee lots it uses coffee from 60 different origins.
  • Purchases Faire Trade coffee with the purpose of improving producers’ life conditions.
  • In Angola, develops various initiatives to promote producers capacitation.

Coffee Transport

  • To transport coffee from the Lisbon port to Campo Maior, Delta has replaced trucks by train, thus reducing the use of energy and pollution levels.

Coffee Transformation

  • Optimizing resources consumption is Delta’s constant concern.
  • Carries out the appropriate treatment of residues generated by its activity.
  • Monitors its carbon footprint during the product life cycle and carries out the respective compensation.
  • Has an integrated management system incorporating Quality, Food Safety, Environment, Social Responsibility and Collaborators’ Health and Security.
  • A health insurance is provided free of cost to all its collaborators.
  • It has contributed to job creation and the promotion of socio-economic development in North Alentejo region.

Comercialização e venda do café

  • Delta was pioneer in the commercialization of carbon neutral products.
  • Developed a range of sustainable coffees: Biological Coffee, Fair Trade Coffee and the Origins Range containing 30% of coffee with Rainforest Alliance certification.
  • Places at its customers disposal different communication channels:
    Direct contact with the commercial manager, Attendance Line, Technical Assistance, Website and Delta Magazine.
  • Developed a customer card used as a means of payment and permits to exchange points for prizes.
  • Created the Grão Mayor School, which provides training to professional baristas.
  • Offers its customers the Delta Coffee Master, training for professionals in the coffee sector.

Delta, consumers and the community

  • Delta invests in product safety and bets on total traceability of the food chain.
  • Promotes Entrepreneurial Volunteer Work, through Coraçao Delta Association.
  • Supports the promotion of activities aimed at children and aged people well-being.
  • Created the Alice Nabeiro Education Centre open to the community with capacity for 115 children.
  • Also created the Post-Graduation International Centre Comendador Rui Nabeiro for the training of its collaborators and the community, among other supports to educational institutions based on this same objective.